I already use PointO and something isn't working - what should I do?

Choose "Get help" above, pick the topic and tell us what's happening. Sign in first if you can, so we can find your account straight away. If it's stopping you from selling, mark it urgent.

Who do I call about card processing?

Card payments on PointO POS are processed by Moneris - you can reach Moneris at 1-866-319-7450. For anything about PointO itself, send us a help request.

Can I ask about custom pricing?

Yes. Landmark plans have custom pricing for businesses processing more than $250,000 a year - choose "Talk to sales" and tell us about your business.

Do I need to talk to anyone before I sign up?

No. You can create a free account and set everything up yourself - our How it works page walks through every step. We're here if you'd like a hand.

Contact

How it works Get started

Contact PointO

How can we help?

Book a free demo, talk to sales about plans and card rates, or get help with your account. Pick one and we'll take it from there.

Free demos, no obligation We reply by email Signed-in help requests include your account

Payments by Moneris

Built by Canadians, for Canadians

What do you need?Prefer email? support@pointoai.com

Other ways to reach us

Whatever's easiest for you.

Ask us in the chatQuick questions about PointO, answered right away.Open the chat

How it worksEvery setup step for PointO BMS and PointO POS.Read the guide

EmailPrefer email? Write to us any time.support@pointoai.com

STILL DECIDING?

Have a quick question?

Ask us anything about PointO - plans, devices, payments or setup.

Contact: questions

Yes. Book a free demo and we'll walk you through PointO POS and PointO BMS set up for your kind of business - there's no obligation to sign up.