Instagram“Are you open Sunday?”NewWhatsApp“Table for 4 tonight?”BookedGoogle★★★★★ reviewReplied
One inbox
Every channel together, so nothing slips.
PointO BMS
Social inbox & AI replies
Never leave a message on read again.
Messages and comments from Instagram, Facebook, WhatsApp and TikTok - plus your Google reviews - in one place, answered by your AI assistant in your voice.
Built by Canadians, for Canadians
Maya R.Instagram · DM Replying for youHi! Do you have anything gluten-free? 🙏 AI reply · in your voiceHi Maya! Yes - our quinoa bowl and almond cake are both gluten-free. Want me to save one for you? Sent automatically
24/7 replies5 channels, one inboxYou choose auto or approve
Why it matters
From missed DMs to happy customers.
Without PointOCustomers wait hours - or days - for a replyReviews left without an answer
Messages spread across five apps
With PointO Replies in seconds, in your voice Every review answered, or ready for your OK
Social inbox & AI repliesDone
One inbox for every channel
Drag to compare
Take a closer look
Every message answered, in your voice.
01 / 04One inbox for every channel
Maya R.Instagram · DM Replying for youHi! Do you have anything gluten-free? 🙏 AI reply · in your voiceHi Maya! Yes - our quinoa bowl and almond cake are both gluten-free. Want me to save one for you? Sent automatically
24/7 replies5 channels, one inboxYou choose auto or approve
Highlights
Every message, handled.
Do you deliver to Brookside?Hi! We don't deliver yet, but you can order for pickup here 👉
AI replies
Answers messages and comments around the clock.
Approve replies firstInstagram · Facebook
Approve first
Let replies go out, or check each one - per channel.
★ 4.8average Google rating
Google reviews
Replies written for you, or suggested for approval.
Works withInstagramFacebookWhatsAppTikTokGoogle Business
InstagramFacebookWhatsAppTikTokGoogle BusinessMore reviews
Turn happy customers into reviews.
When an order is ready, PointO can ask the customer for a Google review - and follow up by email.
- Review requests sent automatically
- Reply to every review, good or bad
- See every conversation in your reports
Café du Port1871 Water St, Halifax · (902) 555-0142Order #1042 · For hereServer: Leo2 Oat latte$10.00Butter croissant$4.25Avocado toast$12.50GST/HST 15%$4.01Total$30.76Scan to track your orderThanks for visiting! Returns within 14 days. Your receipt from Café du Port$30.76Visa •••• 4242 · Oct 30 Enjoyed your visit? Leave a review
Built for your business
Wherever your customers message you.
RestaurantsFor restaurants
DMs that turn into orders. Answer menu and hours questions and take orders from Instagram.
- Orders from DMs
- Table bookings
- Review replies
Salons & servicesFor salons & services
Never miss a booking request. Clients message on Instagram - your AI assistant books them in.
- Books from messages
- Answers price questions
- Shares availability
RetailFor retail
Questions answered while you sell. Stock, sizes and store hours answered across every channel.
- Instant replies
- Pickup orders
- Approve first if you like
How it works
How it works, start to finish.
01
Connect your accounts
Instagram, Facebook, WhatsApp, TikTok and Google.
Getting startedSocial inbox & AI replies0%
Pricing
Social inbox & AI replies: 4 social accounts on Rooted (one per platform). Unlimited on Flourish. No setup fees and no long-term contracts.
Rooted
$0Per month, for local businesses earning $30,000 or less a year.
Flourish
$49.99Per month after a 14-day free trial. Everything unlimited.
Landmark
CustomFor established businesses processing more than $250,000 a year.
Ask about a custom rate. If your business processes more than $250,000 a year, a Landmark plan gives you pricing set for your business.
Contact sales Compare all plansMore in PointO BMS
Works even better together.
Social inbox & AI replies shares one account, one menu and one set of customers with everything else in PointO.
Social inbox & AI replies questions
Instagram, Facebook, WhatsApp, TikTok and Google Business. YouTube is coming soon.
