Your business is more than what happens behind the counter - it’s every message, every question, every order, whether or not you have a website. PointO keeps every part of that connected, helping you stay reachable and responsive without extra work. Here’s what that looks like, step by step.
01 · Ordering
Your Custom AI, Everywhere
Your AI agent gives your business its own online presence customers can reach anytime, even without a website of your own - answering questions, taking orders, and booking appointments in one conversation.
✓Answers questions about your business, hours, and location instantly.
✓Multilingual support - over 200 languages.
✓Takes the full order or booking, payment included.
✓Available by chat, and by voice.
✓Applies offers and discounts to an order.
✓Books appointments and reservations.
✓Custom AI trained on your brand voice and business knowledge.
No website needed - this AI portal is your business’s own online presence.
Every order - from your AI agent, your POS, or entered manually - lands in one dashboard automatically. No juggling tabs, no re-typing tickets by hand.
✓See every order in one place, no matter where it came from.
✓Filter by payment and fulfillment status in real time.
✓Search, refresh, and open any order on your POS in one click.
pointO connects with Square to keep your business and orders in sync, with payments processed straight through Square, and with Google, Facebook, and Instagram so the same AI manages and replies to reviews, comments, and messages across every channel.
Every Google, Facebook, and Instagram review lands in one place. Your AI drafts a reply instantly - send it automatically, or review and approve it yourself first.
✓Drafts replies to your Google, Facebook, and Instagram reviews automatically.
✓Choose full auto-reply, or hold every draft for your approval first.
✓Manages comments and messages across every channel, not just reviews.
Whether you run one location or ten, every AI agent lives under one account. Invite your team and give each person exactly the access they need - nothing more.
✓Create a new AI agent for every location, all under one account.
✓Invite your team with role-based access - owner, admin, manager, and more.
✓Control exactly which sections each teammate can see and change.
Most businesses launch their first AI agent in under 10 minutes - no coding or AI experience needed. Sign up by clicking Get Started below, and if you need a hand along the way, our team is right there with you.
✓Live in under 10 minutes - no coding or AI experience needed.
✓Sync your business info once, and it’s live everywhere automatically.
✓Real support from our team whenever you need a hand.