pointO for Retail

Always Accurate

Customers never order what’s out of stock.
Your AI agent checks real-time availability on every order.

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A smarter way to sell what’s actually on your shelves

Your store is about more than the products themselves - it’s every question about what’s in stock, every order, every review after the sale. PointO keeps every part of that connected, helping your team work smoothly and giving every customer an accurate, better experience. Here’s what that looks like, step by step.

01 · Shopping

Your Custom AI, Everywhere

Your AI agent helps shoppers find what they need and checks real-time availability before they order - answering any question, right on your website.

  • Answers questions about your products, hours, and location instantly.
  • Multilingual support - over 200 languages.
  • Takes the full order - checked against real-time stock, payment included.
  • Available by chat, and by voice.
  • Applies offers and discounts to an order.
  • Confirms availability before checkout - no surprises.
  • Custom AI trained on your exact catalog and business knowledge.

Customers never order something that’s out of stock - checked in real time.

Chat with AIGet Started
pointO AI chat on a business's website

Every question your customers ask - covered.

“Is this in stock?”
“What are your hours today?”
“Where are you located?”
“Can I pick this up today?”
“Do you speak Spanish?”
“Can I pay for this online?”
“Is this in stock?”
“What are your hours today?”
“Where are you located?”
“Can I pick this up today?”
“Do you speak Spanish?”
“Can I pay for this online?”
“Do you have this in a different size?”
“How much does this cost?”
“Can I use my discount code?”
“Will I get a confirmation?”
“Do you have this color in stock?”
“Can I order this for pickup?”
“Do you have this in a different size?”
“How much does this cost?”
“Can I use my discount code?”
“Will I get a confirmation?”
“Do you have this color in stock?”
“Can I order this for pickup?”
Real-time stock tracking so pointO's AI never oversells an item
02 · Real-Time Stock

Never Oversell

Every item’s status - available or out of stock - updates the moment you change it, and your AI agent checks it automatically before any order goes through.

  • Mark any item available or unavailable in seconds.
  • Synced automatically with Square, so stock stays accurate everywhere.
  • Customers can't order what's marked out of stock - checked automatically.
Learn more by chatting with AI
03 · The Dashboard

Order Manager

Every order - from your AI agent, your POS, or entered manually - lands in one dashboard automatically. No juggling tabs, no re-typing tickets by hand.

  • See every order in one place, no matter where it came from.
  • Filter by payment and fulfillment status in real time.
  • Search, refresh, and open any order on your POS in one click.
Learn more by chatting with AI
Order Manager dashboard
04 · Connected Everywhere

Third-Party Integrations

pointO connects with Square to keep your inventory and orders in sync, with payments processed straight through Square, and with Google, Facebook, and Instagram so the same AI manages and replies to reviews, comments, and messages across every channel.

Learn more by chatting with AI
Instagram
Reviews and reputation management
05 · Reputation

Reviews & Reputation

Every Google, Facebook, and Instagram review lands in one place. Your AI drafts a reply instantly - send it automatically, or review and approve it yourself first.

  • Drafts replies to your Google, Facebook, and Instagram reviews automatically.
  • Choose full auto-reply, or hold every draft for your approval first.
  • Manages comments and messages across every channel, not just reviews.
Learn more by chatting with AI
06 · Growing

Multi-Location & Team Roles

Whether you run one location or ten, every AI agent lives under one account. Invite your team and give each person exactly the access they need - nothing more.

  • Create a new AI agent for every location, all under one account.
  • Invite your team with role-based access - owner, admin, manager, and more.
  • Control exactly which sections each teammate can see and change.
Learn more by chatting with AI
Adding a team member and setting their section access in pointO

Setup and Support

Most businesses launch their first AI agent in under 10 minutes - no coding or AI experience needed. Sign up by clicking Get Started below, and if you need a hand along the way, our team is right there with you.

  • Live in under 10 minutes - no coding or AI experience needed.
  • Add your catalog once, and it’s live everywhere automatically.
  • Real support from our team whenever you need a hand.

Simple, Unlimited Pricing

One plan. Every feature pointO offers, from day one.

Early Bird

Unlimited

$19.99/month
  • One plan, every feature, from day one.
  • Unlimited AI agents - no per-location upcharge.
  • No setup fees, no contracts. Cancel anytime.
  • Email and chat support included.
See everything included in the plan
STILL DECIDING?

Still not sure pointO is the right fit for your store?

Chat with our AI - ask it anything about stock, orders, or getting started.

Take your business further

FAQ

Yes. It handles the whole order - checked against real-time stock - so a customer never has to leave the conversation to check out.