Your restaurant is about more than the meal - it’s the entire experience, from the moment a guest orders to the moment they leave. PointO keeps every part of that journey connected, helping your team work smoothly and giving every customer a better experience. Here’s what that looks like, step by step.
01 · Ordering
Your Custom AI, Everywhere
Our website AI helps your customers understand your menu while chatting with the AI - answering any question they have, and handling order management and order status.
✓Answers menu, hours, and location questions instantly.
✓Multilingual support - over 200 languages.
✓Takes the full order - modifiers, upsells, and payment included.
✓Available by chat, and by voice.
✓Applies offers and discounts to an order.
✓Handles table reservations.
✓Custom AI trained on your brand voice and business knowledge.
Every order lands on your kitchen display the moment it’s placed - synced automatically from every channel, so nothing gets missed and nothing gets cold.
✓Every order lands on your KDS instantly - no manual entry.
✓Manage tickets by voice command, hands-free, during a rush.
✓Synced automatically with your AI agent and connected POS.
No extra cost - connect as many kitchen displays as you need.
Every order - from your AI agent, your POS, or entered manually - lands in one dashboard automatically. No juggling tabs, no re-typing tickets by hand.
✓See every order in one place, no matter where it came from.
✓Filter by payment status and kitchen status in real time.
✓Search, refresh, and open any order on your POS in one click.
✓Ask your dashboard's own AI to update your menu, check today's numbers, or change settings - you approve every change before it goes live.
pointO connects with Square, Clover, and Uber Eats to keep your menu and orders in sync, with orders and payments processed straight through Square or Clover, and with Google, Facebook, and Instagram so the same AI manages and replies to reviews, comments, and messages across every channel.
Every Google, Facebook, and Instagram review lands in one place. Your AI drafts a reply instantly - send it automatically, or review and approve it yourself first.
✓Drafts replies to your Google, Facebook, and Instagram reviews automatically.
✓Choose full auto-reply, or hold every draft for your approval first.
✓Manages comments and messages across every channel, not just reviews.
Whether you run one location or ten, every AI agent lives under one account. Invite your team and give each person exactly the access they need - nothing more.
✓Create a new AI agent for every location, all under one account.
✓Invite your team with role-based access - owner, admin, manager, and more.
✓Control exactly which sections each teammate can see and change.
Most restaurants launch their first AI agent in under 10 minutes - no coding or AI experience needed. Sign up by clicking Get Started below, and if you need a hand along the way, our team is right there with you.
✓Live in under 10 minutes - no coding or AI experience needed.
✓Sync your menu once, and it’s live everywhere automatically.
✓Real support from our team whenever you need a hand.